FLEX DIRECT ROUTING FOR MICROSOFT TEAMS
Take Teamwork to the Next Level
Transform Your Collaboration Hub into an Advanced Phone System.
Our Direct Routing service transforms your Microsoft Teams application* into an advanced business phone system, so you can make and take calls with external customers or vendors from the same Teams workspace you use for collaboration.
Consolidate collaboration and calling on Teams:
- Reduce User Apps
- Boost Employee Productivity
- Ease IT Management
*Microsoft Phone System license required.
Flex Direct Routing Benefits
With Direct Routing, you get all the benefits of our SIP Trunking solution, including:
Unlimited Local and Long Distance
Cost-effective international calling, numbers and toll-free
Trusted local customer support
Scalable call capacity
99.999% uptime
Business continuity by easily rerouting calls to other locations
Security with encrypted calls
Flex Direct Routing Features
With our Direct Routing solution, you get calling to and from the public switched telephone network (PSTN) plus additional productivity and business continuity features of SIP Trunking.
Unlimited Local and Long Distance
Keep Your Phone Numbers
Forward Calls When Busy
Forward Calls When Power or Internet Fails
Route and Rollover Calls by Location
Failover When Teams is Down
Stay Connected to E911
Secure Traffic with Encryption
How it Works: Direct Routing for Microsoft Teams
Our Direct Routing solution enables calls to the public switched telephone network (PSTN) by connecting our SIP Trunking service to the Microsoft Teams Phone System. Our solution is powered by Microsoft’s own session border controller (SBC) and integrates seamlessly with Microsoft Teams Phone System, so you enjoy a true native Microsoft Teams experience for calling and collaboration.