FLEX DIRECT ROUTING FOR MICROSOFT TEAMS

Take Teamwork to the Next Level

Transform Your Collaboration Hub into an Advanced Phone System.

Our Direct Routing service transforms your Microsoft Teams application* into an advanced business phone system, so you can make and take calls with external customers or vendors from the same Teams workspace you use for collaboration.

Consolidate collaboration and calling on Teams:

  • Reduce User Apps
  • Boost Employee Productivity
  • Ease IT Management

*Microsoft Phone System license required.

Flex Direct Routing Benefits

With Direct Routing, you get all the benefits of our SIP Trunking solution, including:

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Unlimited Local and Long Distance

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Cost-effective international calling, numbers and toll-free

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Trusted local customer support

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Scalable call capacity

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99.999% uptime

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Business continuity by easily rerouting calls to other locations

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Security with encrypted calls

Flex Direct Routing Features

With our Direct Routing solution, you get calling to and from the public switched telephone network (PSTN) plus additional productivity and business continuity features of SIP Trunking.

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Unlimited Local and Long Distance

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Keep Your Phone Numbers

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Forward Calls When Busy

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Forward Calls When Power or Internet Fails

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Route and Rollover Calls by Location

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Failover When Teams is Down

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Stay Connected to E911

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Secure Traffic with Encryption

How it Works: Direct Routing for Microsoft Teams

Our Direct Routing solution enables calls to the public switched telephone network (PSTN) by connecting our SIP Trunking service to the Microsoft Teams Phone System. Our solution is powered by Microsoft’s own session border controller (SBC) and integrates seamlessly with Microsoft Teams Phone System, so you enjoy a true native Microsoft Teams experience for calling and collaboration.

Compare and Save with Flex Direct Routing

When compared to Microsoft Calling Plans, Flex Direct Routing solution for Microsoft Teams offers greater flexibility, reliability and lower costs.

Our Direct Routing

Shared call paths

Unlimited minutes per user

Low-cost toll-free numbers

Ongoing customer support

Local international numbers for U.S.-only customers

International calling plans for all users

99.999% uptime (5.26 minutes of downtime a year)

Microsoft Calling Plan

One call path per user

3,000 minutes per user

3,000-minute minimum for each toll-free number

Limited, DIY solution

Not available

International calling plans required for individual users

99.9% uptime (8.77 hours of downtime a year)

Ready to Unify Collaboration and Calling on Microsoft Teams?

Contact a FlexIP Solutions Specialist Today

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